I bring human-centered design thinking to generative and agentic AI systems, translating ambiguous problems into research-backed products that people trust to act on their behalf.
I'm a product designer working as an Advisory Innovation Designer at IBM Singapore, where I sit at the intersection of generative AI, agentic AI, and human-centered design thinking.
I believe the best solutions start with understanding people. I work closely with clients to uncover business challenges, align stakeholders, and co-create solutions that balance business goals with user needs.
With a background in UX, business strategy, and solution storytelling, I enjoy simplifying complex ideas, facilitating collaborative workshops, and crafting compelling narratives that help organizations make confident decisions and drive meaningful outcomes.